Organization's Nature and Operations
It has been said that the MH name is part of the fabric of Fiji life. MH’s merchandise spans a broad range of goods from foodstuffs, overseas fashion and modern appliances to basic agricultural suppliers. These come from Fiji’s own expanding sources of local supply as well as from Australia, NZ, the UK, the USA, Europe and Asian countries.
The company relentlessly pursues its drive towards continuing value, quality, freshness, cleanliness, dependability and customer service.
The MH chain of stores extends from Suva, the capital city of Fiji, to Nabua, Laucala Beach Estate, Naulu, Nausori not far from Suva, and on to Sigatoka, Nadi, Namaka and Lautoka in the West, Ba, Tavua and Rakiraki on the North Western coast of the main island, Labasa and Savusavu on Vanua Levu, the second largest island, Somosomo on the garden island of Taveuni, and a store in Levuka, the old capital on the island of Ovalau.
 MH Supermarket offers a wide selection of groceries, fresh fruits, vegetables, meat, dairy products, frozen foods and seafood. Greater emphasis on hygienic handling and concerted efforts to enhance presentation of seafood, meats, fresh fruits and vegetables, has proved popular and increased customer inflow. MH has also opened up Bakeries and Foodcourts to complement their supermarket business.
MH Homemaker carry a wide range of well known brands of audio visual equipment and appliances, white goods, furniture and furnishing and wide variety merchandises that ‘make your house a home’.
Additional activities include wholesaling of grocery lines, liquor and tobacco, and contract and bulk supply services as well. Morris Hedstrom operates agency and distributorship marketing for a number of well-known international brands.
MH Beliefs
The achievements of an organization are the results of the combined efforts of each individual within that organization. To work successfully together towards the ultimate results, Excellence, it is essential that to base productivity and performance, a set of shared beliefs or values are accepted, on which policies and procedures are formulated.
At MH’s, the beliefs are as follows:
• We must be the Best.
• We must be competitive.
• We must be a people business.
• We must be creative and Innovative.
• We must attend to details.
• We must work as a team.
• We must recognize the “stakeholders” principles.
• We must gain and retain customers.
• We must make profit.
As with other established organizations, MH’s is a structured organization with job responsibilities shared and coordinated by various departments and sections such as:
Administration and General
• Human Resources
• Training and Development
• Legal Matters
Accounting
• Store Accounting
• IT Services
• Security
Merchandise
Warehousing and Distribution.
Supermarkets and Homemaker operations.
We at Morris Hedstrom recognise the ‘stakeholders principle’. Everyone associated with our organisation has something to gain or lose by our success or failure. Our stakeholders include our customers, our suppliers, our bankers, our lawyers and our employees.
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